Q: How can we start the order?
A:It’s very easy. Just send requirement to us by email or IM tool (like skype,wechat or what’sapp), we will reply very soon. If you do not know what exactly you want, don’t worry, just let us know the purpose you need and where you use them, we will give you the best suggestion.
Q: What information should I let you know for a quotation?
A:Commonly, we need to know the product name, size, material, and quantity for a rapid quote. If you have some information not quite sure, don’t worry, we will give you the best suggestion.
Q: Can I have my inflatables custom made?
A:Yes, you can send us your requirement or tell us your idea, and our designer team will send design for your confirmation before production.
Q: What art file should I provide, could you help on the design?
A:Standard art files is vector format like .eps, .ai or .pdf. If you have non-vector format like .jpeg, .bmp, .gif, .psd, please
make sure the resolution is high enough. We also have designer can help you to create your own art.
Q: What’s your MOQ?
A:There are no minimum order required for most items, please call us if you require more information.But the more quantity you
order, the cheaper the price per item.
Q:Can you provide a design service?
A:Yes we can. If you can offer the vector logo ,our designer will help you to do artwork design which it is according to your
request. It’s a free service if you order it.
Q: How about the terms of payment?
A:For large order, T/T . For small order, T/T, western union, Alipay .etc. can be accepted too.
Q: How about the shipment?
For small package, we suggest shipping via FEDEX,TNT,DHL and etc express.
For large order,We accept EXW, FOB,CNF, CIF,price term And shipment by sea, by air.